Refund Policy

Last updated: January 12, 2024

Thank you for shopping with LevitaLiving. If you are not completely satisfied with your purchase, we are here to help you.

Eligibility for refund:

To be eligible for a refund, your item must be unused, in the condition you received it, and in the original packaging. You must register within [number of days, e.g. B. 30 days] after receiving your item, contact us to initiate the refund process.

Refund process:

1. Contact Us: To request a refund, please contact our support team at [ support@levitaliving.com ] with your order number and a detailed explanation of the reason for your refund request.

2. Return Authorization: Once your request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the item.

3. Return Item: Return the item to us using the RA number provided. The customer bears the shipping costs for the return.

4. Inspection and Refund: After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within [number of days, e.g. B. 7 days] will be processed to your original payment method.

Non-refundable items:

Certain items are not eligible for a refund including:

• Personalized or customized items.
• Gift cards.

Damaged or defective items:

If you receive a damaged or defective item, please contact us immediately. We will replace the item or issue a refund depending on the situation.

Contact us:

If you have any questions about our refund policy, please contact us at [info @levitaliving.com ].